Digital offeringDisruptive Deliver digital services directly to your customers’ machines – and turn your installed base into a data-driven service business. The opportunity Your machines run for decades at your customers’ sites. Today your value ends at the sale – the process knowledge you built up stays unused. With soft sensing, your customers can apply industrial AI across every machine generation – including legacy equipment. The platform lets you deliver digital services directly to your customers – and enables additional remote services. An OEM-neutral integration layer keeps data sovereignty and process expertise where they belong. The architecture All available PLC and sensor tags plus the energy signal every motor already provides are structured in a Unified Namespace – a Baseline Digital Twin on any asset, regardless of age or vendor. Soft sensors combine data science with your process knowledge. On top, you offer the applications your customers need. Technology partners One language for everyone The Unified Namespace structures the data; the ontology on top gives it meaning – turning fragmented, heterogeneous sources into a model every stakeholder can read, not only data scientists. Vendor-neutral by design. Soft sensors via the models Data science and process knowledge fill the blind spots in the digital twin, and the learned pattern transfers across a fleet – including older, sparsely-instrumented assets. What you can offer The application layer of the platform becomes your digital offering. Make the performance of every machine visible to your customers – and benchmark it across your fleet. Give operators one view of the process – in a language everyone understands. Detect wear and failures before they stop your customers’ production. Add automation to your machines – step by step, where the process is understood. Make your process knowledge available to your customers’ teams whenever they need it. Support, diagnose and update your machines at your customers’ sites – securely, via certified remote access. How it works for you The platform grows with your service business – from the first machine to your entire installed base. Built with partners Together with proven partners, we cover everything it takes to build and run your service platform. Digital product development, IT architecture and operations. Systems and integration, a scalable backend, app and platform development. AI solutions, data science and analytics, intelligent automation. Building a structured and secure framework is fundamental. Short-cut solutions, unstructured data, cyber security gaps and missing interoperability are the typical risks. Related solutionsData-driven service platform
Your know-how is your most valuable product
Every machine generation
Services, not just hardware
Your data stays yours
From machine data to digital services
Enabled by proven technology
Cryptic machine tags become readable measurements for everyone
From isolated sub-systems to soft-sensor-based control
Services for your customers
Performance intelligence
Control dashboards
Predictive maintenance
Automation features
Knowledge through LLMs
Remote services
From technology foundation to fleet
From idea to running service platform
Advisory and product innovation
Build and scale
AI and data
What often comes next
Data-driven service platformClaude Code2026-10-07T15:43:28+00:00
